Shipping policy
Thank you for visiting and shopping with us. Below is our shipping policy to provide clarity on how we handle your orders and deliveries.
Processing Time
- All orders are processed within 3-5 business days (excluding weekends and holidays).
- Orders placed after 5:00 PM or on weekends will be processed the following business day.
Shipping Methods
- We offer various shipping methods to accommodate different needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Express Shipping: Next-day delivery (available for certain locations).
Shipping Rates
- Shipping rates are calculated based on the weight and dimensions of your order, as well as the delivery address.
- Free shipping on orders over $50 within United States.
Order Confirmation
- After placing an order, you will receive an order confirmation email with your order details.
- Once your order has been shipped, you will receive a tracking number to monitor your shipment's progress.
Delivery Times
- Delivery times are estimated and not guaranteed. Please allow for delays, especially during peak shopping seasons or due to unforeseen circumstances such as weather or carrier delays.
- Delivery times may vary based on location.
Missing or Damaged Items
- If your order is missing an item or arrives damaged, please contact us within 10 days of receiving the package. We will investigate and work to resolve the issue promptly.
Address Accuracy
- Please ensure your shipping address is correct and up-to-date. We are not responsible for any delays or issues caused by incorrect address details.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to reach out to our customer service team at 646-398-7848.